KLM Lounge in Houston (IAH) Should Be Closed

Some airline lounges are amazing.  Others are horrid.  Like the KLM lounge in Houston that I visited in January.  It is small and old.  It should be closed. 

Use the nice Air France lounge that is less than a minute away.  Between the SkyTeam lounge sharing rules and the fact that both KLM and Air France are wholly owned subsidiaries of Air France-KLM it makes no sense why this KLM lounge is still open.

If I only showed you this one photo of the lounge you might think it wasn't that bad:

This little back room is the best thing going for the lounge.

The main seating area is one narrow hallway with bench-like seats all facing each other:

Here is what some of these bench-like seats look like close up:

If you are hungry you better find somewhere else to eat.  The snacks were neither healthy nor abundant:

To recap: Avoid the KLM lounge in Houston.  Use the Air France lounge.  I will post pictures of the AF lounge tomorrow so you can see why (UPDATE: link added).

UPDATE: I'm happy to report I did some more research and found out that it WAS recently closed and has been replaced with a new lounge that looks much better.  What a difference two months can make.  I visited in January and they replaced it in March.  Still - I'm not sure why they had to do that when the Air France lounge was right next door.

Comments

[KL]

KL does not have employees in Houston and the Northwest employees no longer handle the operation. The people that run the operation order horrible food and drinks for the lounge.

[Pat]

KLM staff order the food. Actually very good in the new lounge.